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Way With Words is committed to protecting its clients' privacy. It will only use the information that it collects about a client lawfully.
Way With Words stores clients' contact details for invoicing purposes, and formatting information for workflow purposes. On request by the client, this information will be deleted immediately.
Content sent to Way With Words for processing is stored for a short time, usually no more than 30 days, in case of query by the client. Hard copy materials shall be returned by post unless otherwise requested by the client, shortly after completion of work. Transcripts are stored for a period of approximately 30 days following completion of work.
Way With Words does not make content known to extraneous entities save for its transcribers, all of whom have signed employment contracts and confidentiality agreements with Way With Words.
Way With Words does not store credit card information provided by its clients.
Way With Words will not sell or divulge clients' contact details to outside entities for marketing or other purposes.
Users of Way With Words' telephone recording services should be aware that these are provided by a third party telephony company for whose operations and policies Way With Words cannot accept liability but which is regulated by official telecoms regulations.
Way With Words does not collect sensitive information about a client without the client's explicit consent.
This policy is not exhaustive. Way With Words may provide additional guarantees at the request of a client.
This policy is subject to change without notice.
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